Selling communication equipment in Malaysia comes with stricter rules compared to ordinary electronics. Because these devices affect national communication networks, they must comply with the Malaysian Communications and Multimedia Commission (MCMC) regulations.

If you are a Shopee seller planning to list communication equipment, here is a complete breakdown of the requirements, responsibilities, and listing steps you must follow.

What Counts as “Communication Equipment” on Shopee?

In simple terms, communication equipment is any device that can transmit or receive information. These products connect to public networks, so they must follow Malaysia’s technical and safety standards set by MCMC and SIRIM.

Common examples include:

• Network devices: WiFi routers, mesh WiFi, network switches

• Consumer devices: Mobile phones, modems, cordless phones

• Wireless devices: Walkie-talkies, radio transmitters, signal boosters

Because these devices rely on public communication networks, they must be certified before being sold in Malaysia.

1. Seller Requirements

All Shopee sellers must comply with the Communications and Multimedia (Technical Standards) Regulations 2000 and any technical guidelines issued by MCMC or SIRIM.

Selling devices that are uncertified, modified, or no longer meet Malaysian standards is strictly prohibited.

Shopee requirements differ for Local Sellers and Cross-Border Sellers.

For Local Sellers (Malaysia-Based)

Local sellers must ensure that every communication device they list is fully certified and labelled.

What You Must Provide:

1. MCMC Label / Logo

A visible certification mark printed on the device or its packaging.

2. Certificate of Conformity (CoC)

Upload or display the CoC issued by SIRIM.

3. Accurate Product Information

Your product page must clearly include:

• Brand

• Model number

• Full specifications

• Certification status (MCMC + SIRIM CoC)

4. Cooperate With Authorities

If MCMC or SIRIM requests any document for verification, you must provide it promptly.

For Cross-Border Sellers

All overseas communication devices are automatically considered NOT certified for use in Malaysia. So cross-border sellers must:

Responsibilities:

• Clearly state in the product description that the device is not certified for use in Malaysia.

• Inform buyers that uncertified devices cannot be imported or used unless they apply for:

  • Special Approval and Clearance Letter (SACL) from SIRIM.

• Provide buyers with essential details needed for SACL:

  • Brand

  • Model

  • Product description or brochure/spec sheet

• Offer simple guidance on how the SACL process works.

2. How the Certification & Approval Flow Works

Here’s the simplified version of Shopee’s workflow for communication equipment:

1. Seller requests approval to sell communication equipment.

2. The seller applies for certification (if they don’t already have it).

3. Shopee reviews the request.

4. Shopee checks whether the product is certified.

   • If certification fails: Seller must resubmit or correct documents.

   • If certification passes: Seller may list the product.

5. The product goes live on Shopee.

This process ensures that only safe and compliant devices reach Malaysian buyers.

3. How to List Certified Communication Equipment on Shopee

Shopee requires two mandatory certification numbers when listing:

(1) MCMC Registration Number

Issued by MCMC for approved communication equipment.

(2) SIRIM Certificate of Conformity (CoC) Number

Issued by SIRIM after the device passes testing.

How to Enter These Details in Seller Centre

1. Go to Shopee Seller Centre

2. Click Product → Add New Product

3. Select the correct category

4. Open the Specification tab

5. Fill in:

   • MCMC Approved: MCMC Registration Number

   • SIRIM Certificate of Conformity (CoC) Number

Shopee may delist or penalise any listing that fails to meet these requirements or violates MCMC regulations.

Additional Resources

For certification and SACL:

• SIRIM Hotline: +603 5544 6400

• Email: cmcstech@sirim.my

For MCMC guidelines:

• Visit MCMC’s official guideline portal.

Compliance Made Easier With the Right Tools

Selling communication equipment on Shopee requires strict adherence to MCMC and SIRIM standards. From submitting certification details to maintaining accurate listings, compliance is an ongoing responsibility for every seller.

To manage these tasks more efficiently, many sellers rely on BigSeller, a free, easy-to-use e-commerce ERP built for Southeast Asian sellers. BigSeller helps streamline multi-platform product listings, automate order processing, sync inventory in real time, prevent overselling, and provide clearer operational insights through detailed reports.

If you want smoother daily operations and better control over your store, try BigSeller for free and upgrade your workflow today!